Getting Started Guide

Getting Started Guide

First steps with your managed email infrastructure

This guide is for new Cloud Server for Email infrastructure clients. It covers what happens after your service agreement is signed, what we configure on your behalf, and what you need to provide or configure on your side to begin sending.

What Cloud Server for Email Provides

• Dedicated Linux server in our the EUn datacenter (specifications per your plan tier)
• PowerMTA commercial license installation and initial configuration
• MailWizz EMS installation and configuration (MailWizz plans)
• Dedicated IP addresses assigned to your account
• DNS / rDNS configuration for all sending IPs
• DKIM key generation and DNS record setup
• SPF record configuration guidance
• DMARC setup and monitoring
• IP warming schedule configuration in PowerMTA
• Bounce server (IMAP) configuration
• Custom tracking domain SSL setup
• Initial ISP-specific domain block configuration
• Onboarding documentation package

What You Need to Provide

• Access to your DNS provider to add SPF, DKIM, DMARC, and CNAME records
• Sending domain(s) you will use — these should not be primary business domains (use a subdomain)
• Your initial subscriber list (CSV export from current ESP or database)
• Subscriber engagement data if migrating (last open/click dates for warming segmentation)
• Current ESP account access for migration if applicable
• Bounce server email address (we will configure the IMAP connection)
• Your preferred tracking domain (e.g., track.yourdomain.com)

Infrastructure Access Details

Server Access

Upon provisioning, you receive: SSH access credentials (key pair — we generate the key pair and provide the private key securely), server IP address, and access to your PowerMTA HTTP management interface (localhost access only by default for security).

# Connect to your server
ssh -i your-key.pem user@YOUR.SERVER.IP

# Check PowerMTA status
pmta show status

# View queue
pmta show queue

# View recent accounting log
tail -50 /var/log/pmta/acct.csv

MailWizz Access

MailWizz is accessible at your server IP or custom domain. Initial credentials are provided in the onboarding email. Change the admin password immediately upon first login.

PowerMTA HTTP API

PowerMTA's HTTP management API runs on port 8080, restricted to localhost by default. Access via SSH tunnel:

# Create SSH tunnel to access PowerMTA API
ssh -L 8080:localhost:8080 user@YOUR.SERVER.IP

# Then access in browser or via curl:
curl http://localhost:8080/status.json

First Steps After Access