FBL Complaint Rate Calculator

Evaluate your complaint rate against Gmail and Yahoo thresholds and model the deliverability impact.

Complaint RateFBLGmailYahooSpam Complaints

FBL Complaint Rate Calculator

Evaluate your spam complaint rate against ISP thresholds and estimate inbox placement impact.

2024 ISP Complaint Thresholds

  • Gmail: 0.08% — soft threshold; above 0.3% triggers strong filtering
  • Yahoo Mail: 0.10% — part of the 2024 bulk sender requirements
  • Outlook: No published number; uses proprietary Junk Mail Reporting Program (JMRP)

These thresholds are sustained-rate triggers, not single-campaign limits. A spike on one campaign may not cause immediate action, but sustained rates above threshold cause progressive filtering tightening that can take weeks to recover from.