Migration Service

Move from shared ESP infrastructure to dedicated sending — without disrupting delivery

Migrations fail when they are treated as a configuration task rather than a reputation transition. Shared ESPs carry reputation you have built over years. Moving to new dedicated IPs resets that reputation to zero — and warming it correctly requires a structured approach that most teams only discover after the first failed attempt.

Mailchimp Migration SendGrid Migration Brevo / Sendinblue Migration ActiveCampaign Migration Any shared ESP Structured IP Warming Included

The reputation transfer problem

When you move from a shared ESP to dedicated IPs, your sending domain carries reputation — but your new IPs carry none. ISPs see new IPs sending at volume as a strong spam signal. A migration that immediately sends at full production volume from new IPs produces high deferral rates, blacklisting events, and deliverability worse than the shared ESP you left.

FactorShared ESPDedicated Infrastructure
IP reputation controlShared with all ESP customers100% yours — isolated
Reputation event containmentCo-tenants affect your IPsYour behavior only
Per-ISP throttle controlESP policy — no customisationFull per-domain configuration
Traffic type separationUsually not availableFull transactional/bulk/cold isolation
Cost at scaleIncreases linearly with volumeFixed infrastructure cost
Initial setup complexityNone4–8 weeks warming required

Six-phase transition — no cutover risk

  • Pre-migration assessment

    Review current ESP metrics: inbox placement, bounce rates, complaint rates, per-ISP deferral patterns, list quality. Establish baseline measurements that will be used to validate the migration success.

  • Infrastructure provisioning and authentication

    Dedicated IP provisioning, PowerMTA installation and configuration, DNS setup (SPF, DKIM, DMARC, PTR), MailWizz deployment if required. Full authentication verification before any sending begins.

  • Parallel operation setup

    New infrastructure operates in parallel with the existing ESP. During warming, a portion of volume routes through the new infrastructure while the ESP continues handling the remainder. This eliminates cutover risk entirely.

  • Structured warming with engagement segmentation

    Warming begins with the highest-engagement list segments. Gmail, Outlook, and European ISPs are warmed on separate pools with ISP-specific volume schedules. Weekly volume targets are adjusted based on actual deferral rate data, not calendar dates.

  • Traffic migration by percentage

    As warming progresses, traffic shifts: 10% new infrastructure / 90% ESP → 30/70 → 50/50 → 80/20 → 100% new. The migration is reversible at any stage if warming signals indicate a problem.

  • ESP decommission and monitoring

    After 2–4 weeks of 100% new infrastructure operation with stable delivery metrics, the ESP subscription is cancelled. Continued monitoring for 30 days post-cutover to confirm stability.

6–10
Weeks typical
migration timeline
0
Delivery disruption
using parallel approach
−40%
Typical cost reduction
at 5M+ msgs/month
HIGH
Target Gmail reputation
at migration complete
When to migrate — and when not to: Dedicated infrastructure provides a deliverability advantage when list quality is strong and sending behavior is clean. If inbox placement problems are caused by high complaint rates, list quality issues, or poor sending practices, migrating to dedicated IPs will not fix them — the same behavior will produce the same results on dedicated IPs, potentially faster due to the absence of pool averaging.

Planning to move off a shared ESP?

Tell us your current ESP, monthly volume, and whether you're experiencing active deliverability problems or planning a proactive move. We will outline the appropriate migration approach for your situation.